If you have come across a grounded or injured bat please click here.

Otherwise the National Bat Helpline can answer concerns about local bats, or your questions if you are living with bats.  They also give advice on building works and reporting bat crime.

  • Call the BCT helpline on  0345 1300 228

  • Monday – Friday 9:30am – 4:30pm
  • May to Sept  there is an additional Out of Hours Helpline 5:30pm – 10:30pm which is run by volunteers and is for emergency calls only.

Links to more advice, those in bold on our website, the rest on the BCT website:


Coming across Bats

Bats in developments and building works

Helping Bats