Update on National Bat Helpline – Handling of Bat Care Related Calls Summer 2021 – Special Edition Bat Group Bulletin

This update is to share our thinking about how we will have to change the way the Helpline operates, specifically around the handling of bat care related enquiries. Building on the success of the Out of Hours service (which has been running every year since it was first piloted in 2004), we will be making greater use of volunteers on the Helpline this summer.